Shipping Policy
. Shipping and Delivery
- Service Provider: Shipping and delivery are handled by a third party (a specialized shipping company). Therefore, PọONE is not responsible for any delays that may occur after the order has been handed over to the shipping company.
- The customer will be provided with an order tracking number as soon as it becomes available, enabling them to track the shipment's status directly with the shipping company.
- Delivery Timeframe: Orders are typically processed within 2-10 business days from the date of order confirmation. Times are estimated and may be affected by seasonal congestion, weather conditions, or customs procedures depending on your location and other factors beyond our control.
- Shipping Costs: Shipping costs will be calculated and displayed at checkout.
- Additional shipping or customs fees may apply to international shipments. These fees may vary from country to country. These fees are imposed by the destination country, and we have no authority to determine their value, as they are subject to the laws and regulations of the destination country.
- Data and Address Responsibility
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- The data entered by the customer when placing an order is used directly to create the shipping label, which is automatically sent to the shipping company.
- If there is an error in the address or it is changed after the order has been shipped, the customer is responsible for any resulting fees or delays.
- We recommend carefully verifying the name, address, and contact number before completing your order.